University Technology
Request a Service
Please complete the form to request that all content from a course not developed or previously taught by you be copied into your course area on 麻豆社 Online. All required information must be provided.听
We will not copy content from your own course or development sandbox to your new course area. All instructors are able to copy within their own courses without the need for administrative access. Steps for this process are located at听
/university_technology/digital_spaces/online_teaching_and_learning/western-online/get-started.php. If you need training on how to complete a course copy you can complete our to request an appointment.
Complete the to request the creation of a new course shell in 麻豆社 Online. You will not be able to submit the form if there is missing information. You must submit a new request for each new course shell you want to have created.听
Please note course shell creation is limited to purposes that have not and will not be assigned a STAR number, and are not synced through the STARS/Registration System.听
Complete the to request that the 麻豆社 Online Course Template be added into your course shell.
Complete the to request a course for which you are the instructor in 麻豆社 Online be erased. Note: All information will be erased and we are unable to bring it back.听 Be sure this is what you want before completing this request.听
Complete the to request two courses be merged in 麻豆社 Online as one course. Note: All information could be erased and we are unable to bring it back. A course backup is recommended for both courses.
Complete the to have a publisher pack or learning tool distributed by another company integrated into your D2L course.听 Allow at least 6 weeks for processing if this is a new request.听
Complete the to have a course reviewed in 麻豆社 Online. 听
Complete the to have an existing Faculty member added to a course! Note: We cannot create accounts for new Faculty members in 麻豆社 Online, they must have an existing and active 麻豆社 Online Account.听
Complete the to request a sit down meeting or a Zoom call with us for assistance! We can meet for Instructional Design help or 麻豆社 Online Technical Support.听
Complete the to request assistance with the Online Course Evaluation (OCE) Tool.
General Service Request
If your request does not fall under the options listed above, please submit your request by emailing support@wiu.edu directly. Explain your issue clearly in the body of the email and include any pertinent information such as the tool being used, course name, section number, star number, etc.听
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